Nama / Perusahaan: The City Hall Club Medan
Kategori Loker : Terapi / Spa
Lokasi: Medan
Level Pekerjaan: Staff (non-management & non-supervisor)
Syarat Pendidikan: SMA/SMK/STM
Tipe Pekerjaan: Kontrak
Industri: Hospitality / Katering
The City Hall Club is a private, member only club offering the finest facilities in Medan. The club is established exclusively for professional business leaders and their families. It allows company directors and CEO’s the opportunity to meet, network, attend seminars and lecturers or just simply relax and enjoy the pristine surroundings. The club is also a perfect place for family gathering where families can enjoy the extensive offering in a relaxed environment.
Tanggung Jawab Pekerjaan :
1. Job Summary
To perform Spa treatments in accordance with the Spa’s treatment standards.
Job Tasks (Duties)
Treatments:
To follow standard treatment guidelines.
To be knowledgeable with and conduct treatment and packages at specified times.
To follow policies regarding treatment room hygiene and tidiness before and after every guest use.
To ensure that treatment rooms are prepared to provide the ambiance described in the set-up procedures.
To prepare welcome drink, ginger tea, scented hot towel every morning
Guest Interaction:
To greet guests in the TRADITIONAL manner as provided by Club policies.
To greet guests using their name whenever possible.
To check for guests’ comfort during treatments by monitoring air temperature, lighting, music level, and therapy room’s general appearance and ambiance
To log down or report guest complaints or comments and to report all serious comments or complaints to the Superior immediately.
To offer refreshments to guests after treatments.
To comply with the training and procedures concerning how to “greet the guest” before and after treatments.
Employee relation shift:
To work closely with the Spa Receptionist regarding the work order form, therapist commission form and reservation treatment for any special note from the guest (s)
To work closely with Spa Head Therapist / Trainer to running the operational especially for the treatment to the guest (s). Product, guest complained, etc
To work closely with the Housekeeping Department to arrange the cleanliness at Spa area.
To work closely with the Engineering Dept especially for spa maintenance.
Employee:
To use the correct uniform and name tag all the time.
To follow the Club policies and procedures.
To be clean and to use deodorant.
Administration:
To follow established work schedules.
To work closely with Spa Reception & Head Therapist/ Trainer.
To attend the weekly Spa Therapist meetings on time.
To report lost-and-found items to the Superior immediately.
To report all the defect items to the superior immediately
Persyaratan Pengalaman :
3. Having experience minimum 1 year in the same position, preferably experienced in Hospitality Industry.
Keahlian :
1. Good communication skills and people oriented
2. Good Performance
3. Ability to work under pressure and with minor supervision.
Kualifikasi :
1. Woman
2. Age between 20 – 35 years old
Silahkan Login untuk bisa melamar pekerjaan ini.. Jika anda belum memiliki account, registrasi terlebih dahulu sebagai pencari kerja disini
